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How to Create Invoices for your Customers

Learn how to create an invoice manually and track customer payments, and keep your records accurate

Overview

An invoice is a record of money a customer owes you for a product or service you have provided.

It shows:

  • What was sold

  • Who owes you

  • How much is owed

  • Whether the payment is full or partial

  • The remaining balance, if any

ℹ️ Note: Invoices are used to track sales that have not been fully paid.


What do invoices represent in your business?

In your business, an invoice represents:

  • A completed sale that is not fully paid yet

  • A record of customer debt to your business

  • The basis for tracking receivables

An invoice is a record of money that your customer still owes you.


How to create an invoice Manually

In addition to creating invoices with Adam, invoices can be created manually by filling in a structured form.

Step 1: Go to Invoices

  • From the top navigation bar, click More

  • From the dropdown, hover over Revenue, then select Invoices .


Step 2: Enter your invoice details

  • On the Invoices page, click Create Invoices, then select Create manually from the dropdown.

  • A Create Invoice form opens.

  • A form (modal) will appear for you to enter the details

Document details

  • Title: the title of the invoice.

  • Document number: the invoice reference number.

  • Currency: the invoice currency, selected from the dropdown.

  • Date: the invoice date.

  • Customer: the customer the invoice is issued to, selected from the dropdown.

  • Due date: the date payment is due.


Line items

Line items list the products or services being billed to the customer.

  • Item name: name of the item or service.

  • Item quantity: quantity of the item being sold.

  • Account: the revenue account the item amount flows into (e.g., Sales Revenue, Service Revenue).

  • Amount: the price of the item.

  • Tax: applicable tax on the item.

  • Discount: entered as a fixed amount or a percentage.

  • Actions: the + button adds another line item; the - button removes one. Multiple items can be added to a single invoice, each with its own account, tax, and discount.

Subtotal, discount, tax, and total amounts are calculated automatically based on the line items entered.


Additional details

  • Add shipping information: include shipping details for the invoice, where applicable.

  • Add payment information: record a deposit or part-payment already received. This includes the deposit amount and the payment account (cash, petty cash, or bank).

  • Split account: allocate a percentage of the invoice to another account, such as an expense account.

Classification

  • Branch: the branch associated with the invoice.

  • Employee: the employee associated with the invoice.

  • Department: the department associated with the invoice.

  • Project: the project associated with the invoice.


Memo and attachments

  • Internal memo: notes for internal reference only, not visible to the customer.

  • Note on document: information that appears on the invoice itself, such as payment instructions or account details for the customer.

  • Attachments: a file added to the invoice for future reference.

Step 3: Save and review

  • Click Save as and select one of the following:

    • Draft: saves the invoice without posting it to the general ledger.

    • Publish: saves the invoice and posts it to the general ledger.

    • Regardless of the option selected, the invoice appears in the Invoice Table once saved.

  • Each entry on the table includes:

    • Date

    • Invoice No

    • Customer

    • Title

    • Total Amount

    • Status

    • Balance

    • Payment Terms

    • Due Date

    • Projects


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